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Our Products
The Rivet Team is proud of its innovative product designs, which
provide stylish and functional solutions for attaching your portable devices.
Rivet works hard to ensure that its manufacturing methods and quality
control measures result in products that are dependable and provide
lasting satisfaction.
Our Simple Product Replacement Procedure
Rivet provides a 3-Year warranty for its products against defects
in material or workmanship. Any defective product will be either repaired
or replaced with like product, at Rivet's option, without charge for parts
or labor directly related to the defect. This warranty does not apply to
damage resulting from normal wear and tear, alteration, misuse or accident.
In no event shall Rivet be liable for damage of any kind in excess of the
purchase price. Furthermore, this warranty does not cover any consequential
damage to a person or property other than the product purchased.
If you experience a defective Rivet product, please send us an email to
customerservice@rivetnow.com.
The Rivet product purchase must be legitimated by an order number and/or an invoice.
IMPORTANT NOTICE: Warranty Exclutions
As of April 1st 2008, the Rivet brand, website and Rivet's patented Clip System have been
bought out. Rivet Clip System™ products are still offered at rivetnow.com and covered by Rivet's
limited warranty.
The remaining products sold at rivetnow.com before April 2008 (mainly headphones
and wraps) were discontinued and are no longer available for purchase. These products are
currently being sold and owned by Ultimate Ears Inc, former owner of Rivet. Thus, the Rivet
warranty does not apply to these products, even if purchased from a non-authorized Rivet dealer
after April 2008.
If you have any questions or doubts related to these products please contact
customerservice@ultimateears.com.
Discontinued products - non-covered by the Rivet Warranty:
The Wrap - Fashion
RHYTHM GRAB for iPod nano Gen 1 - Graphite
ZOOM
CLICK
FLASH
GRAB Lanyard for Creative Zen Micro/MicroPhoto
RHYTHM Earphone Lanyard - Graphite
GRAB for iPod nano Gen 1
The Wrap - Sport
HARMONY Stereo Headset Lanyard
The Wrap - Leather
Nano Combo Pack
Universal PDA Case with Sleeper Magnet for BlackBerry
Stereo Earphones
Mobile Stereo Headset
Treo/Smartphone Case
Stereo Earphone Lanyard
Mobile Stereo Headset For Apple iPhone
Neckband Headset
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